Return & Refund Policy of StaSafe.org
If you are not happy with your purchase, we will accept a return of an unused product within 14 days (not including safety masks, which are non-refundable). Once we receive the returned item stasafe.org will then issue a refund.
For all sneeze guards, items void for return once protective film has been removed from the plexiglass material. StaSafe may circumstantially accept returns or give partial refunds as deemed necessary. Please do not remove the film of the plexiglass before verifying the product is correct for your space.
StaSafe may charge a 25% restocking fee for returned products.
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Custom items are not eligible for a return.
StaSafe.org will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or they may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to reduce the refund amount given to you. All goods will be inspected on return.